Web-based Document Storage

Service Description

ISBER can provide web-based document storage hosting. This service provides a web-based document repository which allows users to share files to people not affiliated with UCSB for the purpose of research collaboration. All repositories require a userid and password to access and all network traffic is encrypted using SSL.

Service Level Agreement

• Support will be available during regular business hours (8:00 AM- 5:00 PM, Monday - Friday excluding UCSB Administrative holidays).
• Service will be available at 99.9% uptime. (this means about 1 hour outage per month)
• Outages will be scheduled in advance via email, unless security related.
• All changes to service will be foretold in advance via email.